1. What Are Cookies
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide reporting information and support certain features of a site.
Cookies set by the website owner (in this case, Ratna HealthPlex) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the website, such as analytics, advertising, and interactive content.
In addition to cookies, we may use other similar technologies, such as web beacons, pixel tags, and local storage, to store and manage preferences or track the use of website functions.
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2. How We Use Cookies
We use cookies for several purposes. Depending on the purpose they serve, cookies generally fall into one of the following categories:
- Essential / Strictly Necessary Cookies — These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms. Without these cookies, core services (such as secure sign-in to the platform) may not work properly.
- Performance / Analytics Cookies — These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular and how visitors move around the site.
- Functional Cookies — These cookies enable the website to provide enhanced functionality and personalization, such as remembering language or region preferences. They may be set by us or by third-party providers whose services we have added to our pages.
- Marketing Cookies — These cookies may be set through our site by our advertising or marketing partners. They may be used to build a profile of your interests and show you relevant content or advertisements on other sites.
[List specific analytics/marketing tools in use — to be confirmed by engineering/marketing team]
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3. Types of Cookies We Use
The table below illustrates the general categories of cookies commonly used on websites like ours. These rows are illustrative examples only and must be replaced with an accurate, audited cookie inventory before publication.
Illustrative example rows — to be replaced with an actual cookie audit.
| Category |
Purpose |
Duration |
| Session Cookie |
Maintains login session |
Session only |
| Preference Cookie |
Remembers language and display settings |
Up to 12 months (example) |
| Analytics Cookie |
Measures site usage and performance |
Up to 24 months (example) |
| Marketing Cookie |
Delivers and measures relevance of ads/content |
Up to 12 months (example) |
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4. Third-Party Cookies
In addition to our own cookies, we may work with third-party service providers (for example, analytics, hosting, customer support, and marketing platforms) who may set cookies on your device when you visit our site. These third parties have their own privacy and cookie policies governing their use of such technologies.
[Specific third-party vendors and their cookie policies need confirmation by engineering/marketing/legal team before this section can be finalized.]
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5. Managing Your Cookie Preferences
Most web browsers allow you to control cookies through their settings. You can typically choose to accept or decline cookies, delete existing cookies, or set your browser to notify you when a cookie is being placed on your device. Please note that if you disable or delete certain cookies, some features of our website may not function correctly.
- To manage cookies in most browsers, look for "Privacy," "Security," or "Cookies" settings in your browser's preferences menu.
- You may also be able to opt out of certain third-party analytics or advertising cookies directly through the relevant provider's opt-out tools, where available.
- Where required by applicable law, we will provide a cookie consent mechanism allowing you to manage your preferences on this site.
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6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies and similar technologies we use, or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this page periodically to stay informed about our use of cookies.
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7. Contact Us
If you have questions about this Cookie Policy or our use of cookies and similar technologies, please contact us at:
[Privacy contact email to be confirmed]
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