Complete clinical EMR & workflow
A comprehensive, paperless workflow — from patient registration and triage through to discharge summaries and follow-up care planning — with HIPAA-compliant data handling at every step.
All departments. One platform.
Manage every operational touchpoint from a unified command centre — from bed management to billing, without switching systems.
Bed Management
Real-time bed availability, allocation, and transfer management across wards and ICUs.
OPD & Scheduling
Intelligent appointment scheduling with queue management and doctor availability tracking.
Billing & Insurance
Automated billing, insurance claim processing, and cashless payment workflows.
Supply Chain
Inventory tracking for medical supplies, consumables, and equipment with reorder alerts.
Staff Scheduling
Shift planning, duty roster management, and workload balancing across departments.
Operational Analytics
Compliance reports on facility utilisation, disease incidence, and clinical outcomes.
Blood Bank Management
Complete blood bank module with donor registry, unit inventory, cross-matching, grouping & typing, and expiry tracking — integrated with EMR for real-time availability.
TPA & Insurance Management
Cashless claim processing, pre-authorisation workflows, and real-time claim status tracking for 50+ Third Party Administrator (TPA) and insurance networks.
Dietary Management
Patient diet planning, nutritional requirement tracking, meal scheduling, and allergen alerts — coordinated between clinical, dietary, and kitchen departments.
Nurse Portal
Dedicated nursing interface for vital signs entry, nursing notes, medication administration records (MAR), patient handover summaries, and care plan execution.
LIMS built for speed & accuracy
From sample collection to result delivery — fully digital, integrated with EMR, and connected to external diagnostic partners.
Smarter dispensing. Lower costs.
Combine AI-driven cost Optimization with real-time inventory management for a pharmacy that serves patients, not just prescriptions.
AI Cost Optimizer
Suggests WHO-approved generic equivalents in real-time, showing cost savings before dispensing. Average 70% reduction for low-income patients.
Inventory Management
Real-time stock levels, expiry alerts, reorder triggers, and multi-location support. Integrated with supply chain procurement.
Drug Interaction Checks
Automated CDSS-powered checks for contraindications, interactions, and patient allergy conflicts — before every dispense.
Digital imaging from capture to diagnosis
A fully integrated PACS system with DICOM support, remote reading capabilities, and AI-assisted anomaly detection.
Secure & intuitive patient self-service
Empower patients with a HIPAA-compliant self-service portal — view records, book appointments, request refills, and access lab results, all through a secure, HL7 FHIR-linked interface.
AI-powered care, everywhere
Our edge AI engine delivers clinical intelligence at the point of care — offline, multilingual, and fully integrated with the care workflow.
AI Triage & Pre-Diagnosis
Critical care intelligence delivered instantly at the point of care — unifying Voice-first, Low-Bandwidth, and Contextual AI functionalities. Works fully offline on 2G or air-gapped devices.
Health Equity Index™
Proprietary AI that actively monitors healthcare gaps in underserved regions and automatically rebalances resources to ensure equitable care distribution.
Clinical Decision Support
Evidence-based CDSS integrated directly into the prescribing workflow. Drug-drug interaction checks, contraindication alerts, and treatment pathway suggestions.
Consultations that adapt to any network
Our adaptive telemedicine suite automatically detects network conditions and switches between HD video, standard video, voice-only, and SMS-based consultation modes — so care is never interrupted by connectivity.
Healthcare access on every device
From feature phones to flagship smartphones, Ratna HealthPlex delivers health services to every patient — with offline-capable apps, USSD/IVR fallback, and full HL7 FHIR integration for digital health records.
Control, visibility & compliance
Granular user management, workflow automation, and compliance tooling — built for large hospital networks and small clinics alike.
User Management
Onboard clinicians, nurses, lab technicians, and administrators with structured access controls. Bulk import, SSO support, and activity audit logs.
Role & Permissions
Granular role-based access control (RBAC) at the module, record, and field level. Custom roles for any care setting — from specialist consultant to pharmacy tech.
Workflow Automation
Build custom triggers and automated tasks — from appointment reminders to lab result routing, escalation pathways, and insurance pre-auth workflows.
Reporting & Analytics
50+ pre-built operational and clinical reports. Custom dashboard builder, data export in CSV/Excel/PDF, and scheduled delivery via email.
Compliance Management
HIPAA, HITECH, and SOC 2 audit trails built into every module. Automated compliance reporting and configurable data retention policies.
API & Integrations
Open REST API with HL7 FHIR R4 support. Pre-built connectors for insurance portals, government health networks, and diagnostic labs.
Purpose-built for every care setting
Beyond the general EMR, HealthPlex ships 12+ specialty modules — each with the forms, workflows, and compliance logic its sector actually uses.
Occupational Health
OSHA-driven workflows, DOT/FMCSA physicals, and workers' comp billing for employer clinics.
Hospice & Palliative
Interdisciplinary care plans, symptom scales, and per-diem billing for end-of-life care.
Behavioral Health
PHQ-9/GAD-7 tooling, group therapy, and 42 CFR Part 2 consent handling.
Home Care
EVV with GPS/IVR fallback, caregiver mobile charting, and payer-aware billing.
Ready to see it in action?
Our team will walk you through a personalised demo tailored to your facility's needs.